About Us
At Astar, we understand the importance of timely service and customer satisfaction. That’s why we offer 24/7 emergency plumbing and HVAC services and a 100% satisfaction guarantee. Our technicians are fully licensed, insured, and background checked, so you can trust that your property and family are in good hands.
Our Mission Statement
Astar exists to raise the standard of home services in DFW through integrity, craftsmanship, and a culture people love being part of. Our mission is simple — treat people right, deliver world-class service, and pursue excellence in everything we do.
Our Vision Statement
Our vision is to become one of the most trusted and admired home service providers in DFW — known for world-class service, unbeatable culture, and a team that delivers excellence every day.
Core Values
- Fun
- Integrity
- Respect
- Excellence
Family Owned & Operated
As veterans in the industry, Astar Air Conditioning, Plumbing & Electric has taken full advantage of our experience, and pooled together our collective knowledge of repair and installation to provide optimum customer care and maximum results.
When you work with Astar Air Conditioning, Plumbing & Electric, our trained service technicians will sit down with you to discuss your needs and help you find the best solution for your budget.
We pride ourselves on working hard to ensure not only affordability but quality and complete customer satisfaction as well.
Our Story
Each of us would like to extend a warm welcome from Astar Air Conditioning, Plumbing & Electric, where service is unparalleled in the air conditioning and heating industry.
Since 1996, our family-owned and operated business has been providing air conditioning and heating services to the Dallas/Fort Worth Metroplex.
We specialize in ac repair and heating repair, ac replacement and heating replacement, preventative maintenance, and ac installation and heating installation.
We also provide a variety of other services to maximize your total comfort and ensure maximum efficiency of your air conditioning and heating system.
Why We're Your #1 Choice
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Trusted by Thousands of Homeowners
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24/7 Emergency Support
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Honest, Upfront Pricing
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Licensed & Certified Professionals
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Same-Day Service Across DFW
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Highly recommend AStar Plumbing
“Plumber Thomas from AStar Plumbing came out on an emergency call and provided exceptional service from start to finish. Not only was he professional and courteous, but he also took the time to explain each step of the process so I could understand what was being done. He performed several troubleshooting methods, identified the exact cause of the issue, and cleared it quickly. Everything is now working perfectly. Thomas also offered me a discount and introduced AStar’s Plumbing and HVAC subscription plan, which includes free annual cleanings — a great value! His professionalism, knowledge, and customer-focused approach truly deserve this 5-star review. Highly recommend AStar Plumbing and Thomas!”Marlow C. -
Highly recommend
“Jason came out to check our AC when it wasn’t cooling properly and did a great job. He was super friendly, professional, and explained everything clearly so we understood what was going on. I really appreciated how thorough and patient he was. Highly”Reema A. -
Highly satisfied!
“Cooper and Philip replaced a new sewage line in my yard and it was the smoothest plumbing experience I've ever had. They handled everything after I said yes to the repairs. The whole job took 3.5 days but our plumbing wasn't interrupted at all. Cooper and Philip were both very easy to reach and responded quickly with any concerns I had. They were very knowledgeable and very professional. Labor workers did a phenomenal job of neatly digging the trench where the line is and neatly filling it back it. Very precise and amazing work from everyone. Will definitely use AStar for my future projects/issues. Highly satisfied!”Carmen W. -
Five stars all the way
“I can't say enough good things about my recent plumbing service call with Astar Heating and Air! They were prompt, professional, and everything was handled efficiently, but the real star of the show was our technician, Josiah. Josiah was absolutely fantastic from start to finish. He quickly diagnosed the issue, clearly explained what needed to be done (without using overly confusing jargon!), and completed the plumbing repair with incredible care and expertise. He was polite, professional, and genuinely went above and beyond to ensure I was satisfied and comfortable with the work. It's rare to find such high-quality service, and Josiah is a huge asset to the Astar team. If you need plumbing service, I highly recommend requesting him! Five stars all the way.”Adam D. -
His willingness was refreshing!
“Stephen was great! He was extremely thorough in walking thru, fixing the problem and cleaning up! Great to have a person w a positive attitude! His willingness was refreshing!”Sheri P. -
Excellent service
“Spent a good bit of time explaining the problem he found, what needed to be done as well as some options. He ended up doing it twice so he could catch both myself and my wife. Excellent service and customer relations skills. Got us all set up for a new install.”Richard H.
