Our Guarantees
We Offer 100% Guaranteed Results on Our Services, Repairs, and Installed Equipment
Service Guarantee
We believe in the quality of our superior service, so much that if you aren’t 100% satisfied we will refund all of your money.
Repair Guarantee
We guarantee the repair is fixed right or the repair is free. If a repair fails during the first year we will repair it again at no charge.
Replacement Guarantee
We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.
*All Guarantees Apply To Residential Only. Limit: Must Be Within (30) days of the completed service.
We Will Respect Your Home
If our technicians smoke or swear in your home, do not wear shoe covers, or leave without cleaning up, you do not pay for the service.
Drug & Background Checked
All of our employees are thoroughly screened, and drug tested, just as it should be. We want you to feel comfortable in your own home.
Trained, licensed service technicians proudly serving the DFW Metroplex since 1996
All of our technicians are thoroughly screened to ensure each of our customer’s safety. We only hire guys we would trust taking care of our own families. We understand that our industry does not have the best reputation, that is why we train weekly to sharpen our skills. When you search for an HVAC, Plumbing or Electrical company and come across our page, rest assured you are in honest hands.
Why We're Your #1 Choice
-
Trusted by Thousands of Homeowners
-
24/7 Emergency Support
-
Honest, Upfront Pricing
-
Licensed & Certified Professionals
-
Same-Day Service Across DFW
-
Highly satisfied!
“Cooper and Philip replaced a new sewage line in my yard and it was the smoothest plumbing experience I've ever had. They handled everything after I said yes to the repairs. The whole job took 3.5 days but our plumbing wasn't interrupted at all. Cooper and Philip were both very easy to reach and responded quickly with any concerns I had. They were very knowledgeable and very professional. Labor workers did a phenomenal job of neatly digging the trench where the line is and neatly filling it back it. Very precise and amazing work from everyone. Will definitely use AStar for my future projects/issues. Highly satisfied!”Carmen W. -
Outstanding Job
“De Anthony came out to service my HVAC unit and did an outstanding job. He was professional from the moment he arrived and took the time to explain every step of the process in a way that was easy to understand. It’s rare to find someone who combines skill, clarity, and genuine customer care, but he absolutely delivered. Highly recommend his service.”Gabriel E. -
Exceptionally polite, respectful, and thorough
“I have used Astar Heating and Air for a few years now. Service is always reliable and consistent. My most recent experience was this past Friday and our technician was Clayton. Clayton was exceptionally polite, respectful, and thorough throughout our service appointment. We were very appreciative of Clayton's professionalism.”Matt M. -
I would hire again!
“Steve and Nathan were very professional and detail oriented. They troubleshot my tankless hot water issue until resolution. The pricing from the company was very competitive. I would hire the company again and request the same technicians!!”Dan S. -
Highly recommend Astar
“Chris did an excellent job assessing our leak and formulating a corrective action plan. He was very kind, helpful, and answered all our questions. Highly recommend Astar.”Monika W. -
Highly recommend AStar Plumbing
“Plumber Thomas from AStar Plumbing came out on an emergency call and provided exceptional service from start to finish. Not only was he professional and courteous, but he also took the time to explain each step of the process so I could understand what was being done. He performed several troubleshooting methods, identified the exact cause of the issue, and cleared it quickly. Everything is now working perfectly. Thomas also offered me a discount and introduced AStar’s Plumbing and HVAC subscription plan, which includes free annual cleanings — a great value! His professionalism, knowledge, and customer-focused approach truly deserve this 5-star review. Highly recommend AStar Plumbing and Thomas!”Marlow C.
