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Customer Satisfaction Guarantee

Our Guarantees

We Offer 100% Guaranteed Results on Our Services, Repairs, and Installed Equipment

Service Guarantee

We believe in the quality of our superior service, so much that if you aren’t 100% satisfied we will refund all of your money.

Repair Guarantee

We guarantee the repair is fixed right or the repair is free. If a repair fails during the first year we will repair it again at no charge.

Replacement Guarantee

We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.

*All Guarantees Apply To Residential Only. Limit: Must Be Within (30) days of the completed service.

We Will Respect Your Home

If our technicians smoke or swear in your home, do not wear shoe covers, or leave without cleaning up, you do not pay for the service.

Drug & Background Checked

All of our employees are thoroughly screened, and drug tested, just as it should be. We want you to feel comfortable in your own home.

Trained, licensed service technicians proudly serving the DFW Metroplex since 1996

All of our technicians are thoroughly screened to ensure each of our customer’s safety. We only hire guys we would trust taking care of our own families. We understand that our industry does not have the best reputation, that is why we train weekly to sharpen our skills. When you search for an HVAC,  Plumbing or Electrical company and come across our page, rest assured you are in honest hands.

Why We're Your #1 Choice

  • Trusted by Thousands of Homeowners
  • 24/7 Emergency Support
  • Honest, Upfront Pricing
  • Licensed & Certified Professionals
  • Same-Day Service Across DFW
  • I would hire again!
    “Steve and Nathan were very professional and detail oriented. They troubleshot my tankless hot water issue until resolution. The pricing from the company was very competitive. I would hire the company again and request the same technicians!!”
    Dan S.
  • Courteous, thorough, and knowledgeable
    “Telvin Simmons was a pleasure to work with. He was courteous, thorough, and knowledgeable in his work. He didn’t mind my following behind him when he inspected the wiring behind the fuse box. That showed me he was very confident in his experience and expertise. I highly recommend his service.”
    Gerald T.
  • Great experience
    “We had a great experience with Noel. He was prompt, professional, and arrived within the scheduled window. He quickly identified the problem with our heater, explained everything to us clearly, and completed the repairs in a timely manner. He was very courteous, wore shoe covers, and left the work area clean. We're very pleased with the service and would definitely recommend him and your company.”
    Alazar B.
  • Highly recommend
    “Jason came out to check our AC when it wasn’t cooling properly and did a great job. He was super friendly, professional, and explained everything clearly so we understood what was going on. I really appreciated how thorough and patient he was. Highly”
    Reema A.
  • These Guys Are Awesome
    “Uriel and Edgar came out to my house today to clean out the dryer vent. These guys are awesome. They were very efficient with my time and explained everything to me and spoke to my husband over the phone. I love how efficient they were and respectful of my time. Thank you astar for sending them to my home.”
    Elizabeth P.
  • Above and beyond
    “I can’t say enough good things about Noel Ramirez with A Star Air Conditioning. I was having an issue with my furnace running inconsistently, and Noel was able to come out and diagnose the problem quickly and confidently. Even with a major storm causing complications, he went above and beyond by coordinating with the vendor to expedite the needed part. As soon as it arrived, he returned promptly and got my system back up and running perfectly. Noel was professional, knowledgeable, responsive, and genuinely cared about getting the job done right. I truly appreciated his urgency and communication throughout the entire process. If you’re looking for someone you can trust with your HVAC needs, I highly recommend Noel and A Star Air Conditioning.”
    Kevin G.
Protect Your Home & Save More with Gold Star Membership Priority Service. Preventative Care. Year-Round Savings.
Enjoy year-round peace of mind with priority service, preventative maintenance, and exclusive savings for your HVAC, plumbing, and electrical systems. From seasonal tune-ups to safety inspections and discounted repairs, the Gold Star Membership helps keep your home running efficiently while reducing unexpected costs.

Contact Us Today

At Astar Air Conditioning, Plumbing & Electric, we're always ready to take your call! Give us a call at (972) 597-5805 or fill out the form below to contact one of our team members.

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