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Customer Satisfaction Guarantee

Our Guarantees

We Offer 100% Guaranteed Results on Our Services, Repairs, and Installed Equipment

Service Guarantee

We believe in the quality of our superior service, so much that if you aren’t 100% satisfied we will refund all of your money.

Repair Guarantee

We guarantee the repair is fixed right or the repair is free. If a repair fails during the first year we will repair it again at no charge.

Replacement Guarantee

We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.

*All Guarantees Apply To Residential Only. Limit: Must Be Within (30) days of the completed service.

We Will Respect Your Home

If our technicians smoke or swear in your home, do not wear shoe covers, or leave without cleaning up, you do not pay for the service.

Drug & Background Checked

All of our employees are thoroughly screened, and drug tested, just as it should be. We want you to feel comfortable in your own home.

Trained, licensed service technicians proudly serving the DFW Metroplex since 1996

All of our technicians are thoroughly screened to ensure each of our customer’s safety. We only hire guys we would trust taking care of our own families. We understand that our industry does not have the best reputation, that is why we train weekly to sharpen our skills. When you search for an HVAC,  Plumbing or Electrical company and come across our page, rest assured you are in honest hands.

Why We're Your #1 Choice

  • Trusted by Thousands of Homeowners
  • 24/7 Emergency Support
  • Honest, Upfront Pricing
  • Licensed & Certified Professionals
  • Same-Day Service Across DFW
  • Great experience
    “We had a great experience with Noel. He was prompt, professional, and arrived within the scheduled window. He quickly identified the problem with our heater, explained everything to us clearly, and completed the repairs in a timely manner. He was very courteous, wore shoe covers, and left the work area clean. We're very pleased with the service and would definitely recommend him and your company.”
    Alazar B.
  • His willingness was refreshing!
    “Stephen was great! He was extremely thorough in walking thru, fixing the problem and cleaning up! Great to have a person w a positive attitude! His willingness was refreshing!”
    Sheri P.
  • Great job!
    “Thank you, Astar! Despite it being a holiday weekend, they were here to install a new HVAC system in our home. The team was great from the begining with first of all getting us a great deal, but then with the install they had a great attention to detail and made sure everything was perfect! I'm LOVING how well it's keeping our home at the desired temperature now! Thank you, Philip, Gee, Nieves, and your team members, for doing a great job!”
    Jared V.
  • Fantastic A/C Inspection Experience!
    “A huge thank you to Justin Holland for the fantastic job he did inspecting my A/C units today! I was so pleased with his professionalism and expertise. He was friendly, thorough, and took the time to ensure I understood everything he was doing. It's refreshing to work with someone who is so good at their job and who truly cares about their customers. I will definitely be requesting Justin for any future service needs. Highly, highly recommend!”
    Darius W.
  • Highly recommend
    “Phillip was very straight forward and helpful when fixing problem with our AC. Highly recommend using him in the future!”
    Nicole D.
  • Very personable and respectful
    “Astar Heating and Air came out today to perform my furnace service inspection. Arturo and Clayton arrived promptly, were very personable and respectful. They were thorough with their inspection, explained in detail the current status of my furnace and provided videos of what is recommended for future maintenance. Highly recommend Astar HVAC and plumbing.”
    Jeff R.
Protect Your Home & Save More with Gold Star Membership Priority Service. Preventative Care. Year-Round Savings.
Enjoy year-round peace of mind with priority service, preventative maintenance, and exclusive savings for your HVAC, plumbing, and electrical systems. From seasonal tune-ups to safety inspections and discounted repairs, the Gold Star Membership helps keep your home running efficiently while reducing unexpected costs.

Contact Us Today

At Astar Air Conditioning, Plumbing & Electric, we're always ready to take your call! Give us a call at (972) 597-5805 or fill out the form below to contact one of our team members.

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